Robotic Process Automation for Healthcare

Achieve optimal care delivery, handle patient data with top efficiency and security, and support medical staff with RPA


RPA brings new options for sharing data between healthcare organizations and professionals,

supports care delivery through predictive analytics, and improves communication between medical staff and patients. McKinsey predicts that RPA will create $350-410 billion in annual value for the healthcare industry by 2025 as care providers adapt to changing patient expectations, regulations, and increasingly complex medical records systems.

Achieve top healthcare industry goals with RPA

Fully automate appointment scheduling

Secure medical database management

Minimize patient non-adherence

Personalise medical care with smart analytics

Solve the key challenges of the healthcare industry

An efficient administrative flow



Hospital management requires many hours of administrative efforts to ensure smooth operations. The challenge of maintaining complex interconnecting staff schedules, dealing with expensive equipment, transporting and utilizing medication, and handling medical waste can be made easier through smart automation.


Managing complexity with automation

RPA offers solutions for optimizing administrative task flows, revenue cycle management, logistics (including high-risk operations such as the transportation of organs for transplants), schedule synchronization, and even assistance for doctors during surgeries by providing key instructions and warnings.

Updating legacy systems



Healthcare providers often deal with outdated software solutions, strict standards and compliance requirements, and expectations for providing top security for patients’ data, who increasingly expect to reap the benefits of databases shared between healthcare providers. Additionally, busy and stressed medical staff often resist adopting new technological solutions.


An easy, secure solution

Data structuring and management with RPA is not only efficient, but also safe. The technology offers solutions for data extraction and classification, as well as secure management of patient records. On top of that, RPA has a very low barrier of entry for users. Only 3% of organizations that introduce it face employee resistance after implementation.

Fulfilling formal requirements



Insurance claims management can be very time consuming due to the number of errors that often appear in documentation, and the strict compliance requirements. Claims denials and billing require time to process, increasing administrative costs and burdening the revenue cycle. Better operational control also means more positive experiences for patients.


Providing patients with a better service

RPA can easily deal with most of the labour involved in insurance claims management. The technology can provide solutions for filling in data forms with zero risk of error, monitoring ongoing claims, and dealing with appeals. This results in faster enrollment and processing, fairer prices and increased transparency.

Key benefits of RPA for the healthcare industry

Improve security and control

Set up fast-response security controls, eliminate unauthorized access, and detect security issues before they become a problem.

Increase quality

Eliminate human error, maintain regulatory compliance, and help employees focus on critical tasks.

Speed up processes

Deploy a digital workforce that operates 24/7, 365 days a year, and doesn’t make mistakes.


“Over the last five years, investments in health tech passed the $80 billion mark, as regulators promote interoperability and a more consumer-centric approach. RPA offers perfect solutions for that. Patient non adherence can be lowered through improved communication, better data management and automated notifications, resulting in better health outcomes and more trust for the healthcare industry. Additionally, automated alerts and pattern recognition solutions can help organizations deliver more proactive care, focusing on prevention rather than reaction to health challenges.”

Edyta Pietak, CSO at AnyRobot

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Explore RPA solutions tailored for other industries


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Thanks to RPA, organizations in the insurance industry can reduce the costs of claims, easily automate complex workflows, and prevent contact center backlogs.

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