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Apply RPA across a full stack of core business technologies

Robotic Process Automation can unlock the hidden potential of many solutions, including IoT, cloud computing, and chatbots

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Desktop Automation

This solution allows employees with no coding skills to set up and use powerful automated workflows. It’s a fantastic way to improve efficiency without relying on the help of IT experts. With desktop automation, any staff member can transfer data from one application to another, fill out forms in seconds, import information into a spreadsheet, generate reports with one click, and much more. RPA desktop automation “sees” what goes on in various apps, interacts with them, and completes repetitive, rules-based tasks much more quickly than human employees.

Benefits:

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Integrate desktop automation easily on top of an existing toolkit

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Start workflows automatically by setting up custom trigger events

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Boost productivity and accuracy of crucial daily tasks

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Set up life-changing automation with no coding skills

Web Automation

Web automation works much like desktop automation, only it involves interactions with web browsers. This includes scraping data from a website, filling out online forms, logging into accounts, or any other often repeated tasks that can be described as a series of rules-based steps. RPA can navigate websites, open and close browsers, click on links or buttons, and much more, easily streamlining manual processes. When a big part of a company’s toolset is browser-based, web automation can more than double employees’ efficiency.

Benefits:

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Access and process information spread out across a system in moments

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Complete repetitive tasks in batches for maximum productivity

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Set up and use web automation with no coding skills

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Record actions, test features, and extract large volumes of data

Screen Scraping

The option to retrieve data by scraping the UI of an app can be extremely useful when dealing with a complex ecosystem of tools, and especially when legacy technologies are involved. Screen scraping means capturing the image of a screen and extracting information from it. Traditionally, this was an inflexible process with low accuracy, but RPA brings it to the next level, allowing for deeper interactions with the UI. A digital workforce can now locate a button, click on it, and get to data in a dynamically changing environment.

Benefits:

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Reach information inaccessible through core or UI frameworks

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Apply screen scraping to any system or app with visual elements

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Capture data from longer text through optical character recognition (OCR)

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Access data stored in PDFs, Citrix, graphical UI elements, and more

Web Frames

This feature makes it possible to render multiple documents within one web page, allowing for static information to “stick” to the user’s screen while they scroll past other content. The most common use of this might be the sticky website navigation bar. Frames can be used to display content from a different site, as well. RPA can easily interact with various frames on a website, accessing data stored in multiple formats, such as audio or video files.

Benefits:

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Handle data in almost any format without extra work

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Access data stored on websites with multiple frames

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Never worry about interacting with legacy sites and apps

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Extract information inaccessible to other automation tools

Microsoft

With Microsoft itself investing in robotic process automation, it’s clear that their technology is compatible with it. Integrating an RPA solution with Windows or the Microsoft suite is more than possible. This can be done locally or in the cloud, and the outcome can be as user-friendly as any modern application. Companies of all sizes are taking advantage of it, large corporations included.

Benefits:

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Add new, extremely accessible features to any existing toolset

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Easily onboard employees with very little training

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Ensure data security and accuracy

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Build unique workflows without writing code

SAP

SAP is a solution centered around processes. Some involve repetitive, high-volume tasks that can just as easily be performed by a digital workforce as by human employees. This is why SAP itself is investing in intelligent RPA, and why companies using SAP’s solutions are looking into options for automating their workflows. With fast cloud-based scaling, secure data manipulation and storage, as well as a very low learning curve for users, robotic process automation is a perfect fit for companies relying on SAP’s offer.

Benefits:

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Faster workflows without losing accuracy

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Higher service quality and improved customer satisfaction

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More time for staff to focus on value-driven tasks
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No risk of human error in high-volume processes

Chatbots

This solution for simulated human conversation can vastly improve and personalize user experience, offer helpful prompts, speed up the completion of tasks, and add a human touch to data-driven workflows. Modern chatbots are evolving into smart conversational bots, capable of supporting human staff with business tasks, or taking customers along a tailored user journey. They are an element of intelligent automation, allowing for a human-centric approach and simplified communication through voice or text.

Benefits:

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Trigger tasks through chat bots for maximum convenience

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Check process status, update CRM information, and more

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Communicate with a digital workforce in plain language

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Hold conversations in multiple languages

Internet of Things

The IoT means a network of physical devices connected through software and sensors to work in tandem, collecting and exchanging information between systems, and allowing for remote control and monitoring. Intelligent homes and smart street light control systems are examples of IoT in action, but the technology is also extremely beneficial for manufacturing, logistics, and a number of other industries. Combining IoT with RPA adds new possibilities for handling large volumes of collected data, and allows for a more efficient execution of processes.

Benefits:

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Connect to any system without the need for APIs

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Structure and analyze sensor data

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Set up triggering events that require no human intervention

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Use prescriptive maintenance

Cloud

Cloud-based services are characterized by high availability, cost-efficiency, and easy online access. Companies can gain access to very powerful tools without investing in their own IT infrastructure. Cloud systems are also global, and therefore perfect for dispersed teams or large user bases. They are known for elasticity - adjusting their processing capabilities for the volume of operations occurring at a given time. RPA delivered in a SaaS (software as a service) model is a convenient, highly scalable solution. Maintenance or capacity stop being an issue.

Benefits:

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Use a complex cloud-based toolset at maximum efficiency

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Improve data quality and accuracy

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Enjoy the highest standards of security

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Lower costs through auto-scaling

Mainframe

Mainframes help many businesses run critical applications, and store data with unparalleled efficiency. This can mean complex systems reliant on high-availability and high-speed processing. On top of that, new architectures and solutions may be difficult to integrate with a mainframe. With RPA, the business potential of data stored in mainframes can be unlocked at a low cost, and with a very low impact on existing systems. A digital workforce can extract information, monitor workflows, trigger certain outcomes, and more.

Benefits:

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Automate mainframe testing without writing any code

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Take advantage of enterprise-level security

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Easily integrate mainframe apps with new technology

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Orchestrate all systems from a single interface

A multinational company used RPA to simplify their HR processes across all offices

manual-efforts-reduction

65%

Manual efforts reduction

shorter-processing-time

90%

Shorter processing time
reduction-handling-time

55%

Reduction of handling time
million-in-savings

$0.7

Million in savings

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