Implementing RPA during the COVID-19 pandemic
Why a global crisis is the perfect time to invest in automation and innovation? - Prepare your business for what’s coming next.
Yes! An RPA implementation, regardless of its scope, can be completed entirely remotely. At AnyRobot, we offer video call consultations and transparent communication through the entire implementation process. Our experts can remotely set up the RPA infrastructure, design automated processes, implement them, and provide necessary training to staff.
The market reality has changed because of the pandemic, in many cases irrevocably. Retailers see lower foot traffic in brick and mortar stores. When contact with customers is necessary, additional safety measures must be applied. Maintaining a large workforce on site has also become more difficult. These and other consequences of COVID-19 are putting a serious strain on many organizations. Automation can help them survive these difficult times.
With RPA, processes that require a lot of attention and repetitive manual labour can be delegated to bots. This frees up human staff to focus on more creative or analytical tasks, improving overall efficiency and service quality. Mistakes are made more rarely, as RPA doesn’t make typos or forget to fill in certain information in a form. Unstructured data from multiple sources (and stored in multiple formats) can be handled quickly.
20% or more of the operational capacity in many businesses can be delivered by bots, according to Deloitte. This can lead to huge savings and process improvements. Additionally, RPA is very easy to scale. An organization can start small by automating only a few processes, then continue adding new ones over time. Capacity scaling with RPA is simple, too - all that’s needed is a more powerful infrastructure to allow the robots to handle larger volumes of data.
The two most important aspects of maintaining growth and a competitive edge are preparation and innovation. Organisations need to prepare for the changes the COVID-19 pandemic will bring to the world of business. Customers’ expectations are changing, often forcing companies to pivot or introduce major new processes and products. RPA can be a fantastic support structure for such efforts. Once set up, it will run in the background completing rules-based task, while the human staff use their ingenuity to create effective strategies and solutions for the future.
It most certainly will. In fact, RPA is a fantastic first step towards digital transformation. It helps businesses handle complex operational challenges, especially in the back office, and thanks to its analytical capabilities, it can unlock the hidden value of a company’s accumulated data. RPA is transparent by design (every action of a software bot is recorded in process logs), which allows for in-depth monitoring and deep insights.
The process of implementing an RPA can be very simple and quick. One of AnyRobot’s implementations lasted only 24 hours. All you need to do is make sure that the processes you want to automate are well documented, so that your team of RPA experts will be able to translate them into rules to follow by software bots. If you're ready to get started now, get in touch with us.